FAQs for Proportionate Points Average System
What is the Proportionate Points Average system?
A: The Proportionate Points Average system is a new formula designed to calculate average points for teams of different sizes on a Street Tag leaderboard.
The system divides the total points earned by a team by the number of registered players to calculate the team's average score, which determines their leaderboard position.
Why is the formula not done as total points earned divided by the number of active players that have scored a point?
A: We have not taken this approach due to the high additional cost of thousands of pounds that it will cost to enable additional large server space for the Street Tag app to run on. By using the number of active players, this will mean every so often with thousands of players opening the app, the app in realtime needs to ping our server thousands of times daily to do real-time calculations that factor in who’s active in other to give an accurate live leaderboard positioning. To save cost, we have kept it simple: we divide the total points earned by a team by the number of registered players to calculate the team's average score in real-time, which determines their leaderboard position. With this approach, each team can ensure that all players in their team are supported and encouraged to be active and to contribute to their team. And inactive players can temporarily exit the team if required.
Why is the Proportionate Points Average system introduced?
A: The funder of the project e.g. local authority partner or our Active Partnership partner that is funding the leaderboard gives the consent for the average scoring to be turned on for the individual leaderboard. This typically includes prior feedback from individuals or schools that have raised the request for an average scoring leaderboard.
Is the Proportionate Points Average system permanent?
A: No, it is not permanent. If the majority feedback/vote after a season with the Proportionate Points Average system is that the previous leaderboard ranking is better after the new experience, the old leaderboard ranking can be turned back on. Feedback at the end of the season will be shared with the funders of the leaderboards. In the meantime, it is worth giving the Proportionate Points Average system a good go to experience the difference.
Will there ever be further optimisation to the Proportionate Points Average system?
A: This might be likely in the future as we log and combine various feedback at the end of the leaderboard seasons that are running the Proportionate Points Average system.
Can you provide an example of how this system works?
A: See the examples provided below for a clear demonstration of how the Proportionate Points Average system works.
School A team has 20 registered players with a total score of 180,000 points.
Average score: 180,000/20 = 9,000, determining the school's leaderboard position.
School B team with 66 registered players with a total score of 90,000 points.
Average score: 90,000/66 = 1,363, determining the school's leaderboard position.
School C, like School B, has 66 registered players and a total score of 180,000 points.
Average score: 180,000/66 = 2,727, determining the school's leaderboard position.
Ranking will be:
1st School A
2nd School C
3rd School B
Example 2:
Community Team A with 6 registered players with a total score of 180,000 points.
Average score: 180,000/6 = 30,000, determining the community team's leaderboard position.
Community Team B with 2 registered players with a total score of 90,000 points.
Average score: 90,000/2 = 45,000, determining the community team's leaderboard position.
Community Team C with 4 registered players with a total score of 183,150 points.
Average score: 183,150/4 = 45,787, determining the community team's leaderboard position.
Ranking will be:
1st Community Team C
2nd Community Team B
3rd Community Team A
How does the ranking work with this system?
A: Teams are ranked based on their average scores, with higher average scores resulting in higher positions on the leaderboard.
What if my team has a smaller number of registered players?
A: The system accounts for team size, so even smaller teams can achieve higher positions if they have a competitive average score.
What's the goal of this system?
A: The goal is to ensure that all players in a team contribute to their team's performance, and the system rewards higher average scores.
Will this system be implemented in all competitions and leaderboards?
A: No. The implementation of the Proportionate Points Average system will vary for the leaderboards, as per the approval from our local authority and active partnerships.
Note:
Teams must have a minimum of 15 players to be considered for the prizes on the AVERAGE scoring SCHOOL leaderboards.
User Deletion Requests For AVERAGE SCORING LEADERBOARDS
When can I request the deletion of my user account?
User deletion requests can only be sent within the first 30 days from the start of the new season.
What is the deadline for submitting a user deletion request?
The cut-off time for submitting user deletion requests is 30 days from the beginning of the new season. After this period, deletion requests will not be processed.
Can I request the deletion of my user account after 30 days?
No, after the cut-off time, Street tag will not be able to process user deletion requests.
What if I miss the deadline for user deletion requests?
If you miss the deadline, your account will remain active, and you won't be able to request its deletion until the next season begins.
Can I request the deletion of another user's account?
No, user deletion requests are specific to individual user accounts and cannot be made on behalf of others, except if you are the team captain.
How do I initiate a user deletion request?
To request the deletion of your user account, please follow the instructions provided in our platform's settings or contact customer support for assistance.
Will my data be permanently deleted upon account deletion?
Yes, upon successful deletion of your user account, all associated data will be permanently removed from our system. Be sure to back up any important information before initiating the deletion process.
Is there a confirmation process for user deletion requests?
Yes, we may require you to confirm your request via email or through our platform to ensure the security of your account.
What happens to deletion requests during the off-season?
During the off-season, deletion requests will be processed, and the deletion will proceed as requested.
Are there any exceptions to the 30-day deadline for user deletion requests?
Our policies regarding user deletion requests are designed to ensure fair and consistent handling of user data. Exceptions to the deadline may be considered on a case-by-case basis under extenuating circumstances. Please reach out to our customer support team for further assistance.